warrify smart product assistance GmbH
Martinstraße 25/4, 3400 Klosterneuburg
FN: FN 515283 w of the Companies Register of HG Korneuburg
Types of data processed
Stock data (for example, name)
Contact details (e.g. e-mail)
Content data (e.g.: text input, photographs)
usage data (e.g. websites visited, interest in content, access times)
Meta/communication data (e.g. device information, IP addresses)
Categories of data subjects
Visitors and users of the online offer (hereinafter referred to collectively as “users”).
Purpose of processing
We would like to offer an error-free use of our services. Therefore, data is required for the administration and troubleshooting of our online services. However, since we also want to constantly improve and offer optimised services, data in pseudonymised form (through user profiles) is also required for advertising and/or market research. This can of course be contradicted at any time.
“personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier (e.g. a cookie) or to one or more specific characteristics which express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, is regarded as identifiable.
“processing” means any operation carried out with or without the aid of automated processes, or set of operations, involving personal data. The term is broad and covers practically every handling of data.
“Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.
“Profiling” means any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, conduct, whereabouts or movements of that natural person.
The “controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.
“processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Applicable legal bases
In accordance with Art. 13 DSGVO we inform you about the legal basis of our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 DSGVO, the legal basis for processing in order to fulfil our services and carry out contractual measures as well as answer inquiries is Art. 6 para. 1 lit. b DSGVO, the legal basis for processing in order to fulfil our legal obligations is Art. 6 para. 1 lit. c DSGVO, and the legal basis for processing in order to safeguard our legitimate interests is Art. 6 para. 1 lit. f DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.
In accordance with Art. 32 DSGVO, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the implementation costs and the nature, extent, circumstances and purposes of the processing as well as the different probability of occurrence and severity of the risk to the rights and freedoms of natural persons.
Such measures shall include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to, access to, inputting, disclosure, securing and separation of data. In addition, we have established procedures to ensure the exercise of data subjects’ rights, the deletion of data and the response to data threats. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 DSGVO).
Cooperation with contract processors and third parties
Insofar as we disclose data to other persons and companies (contract processors or third parties) within the scope of our processing, transfer them to them or otherwise grant them access to the data, this shall only take place on the basis of legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, pursuant to Art. 6 Para. 1 lit. b DSGVO is necessary for the performance of the contract), if you have consented to this, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we commission third parties with the processing of data on the basis of a so-called “order processing contract”, this is done on the basis of Art. 28 DSGVO.
Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only occur if it is done to fulfil our (pre)contractual obligations, on the basis of their consent, a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or allow the data to be processed in a third country only if the special requirements of Art. 44 ff. of the German Data Protection Act are met. DSGVO. This means that the processing takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a data protection level corresponding to the EU (e.g. for the USA by the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).
Rights of data subjects
You have the right to request confirmation as to whether the data in question will be processed and to be informed of this data and to receive further information and a copy of the data in accordance with Art. 15 DSGVO.
You have accordingly. In accordance with Art. 16 DSGVO, you have the right to request the completion of data concerning you or the rectification of incorrect data concerning you.
Pursuant to Art. 17 DSGVO, you have the right to demand that the data concerned be deleted immediately or, alternatively, to demand that the processing of the data be restricted pursuant to Art. 18 DSGVO.
You have the right to demand that the data concerning you which you have provided to us be received in accordance with Art. 20 DSGVO and that it be transferred to other responsible parties.
Pursuant to Art. 77 DSGVO, you also have the right to file a complaint with the competent supervisory authority.
Right of withdrawal
You have the right to revoke consents granted pursuant to Art. 7 para. 3 DSGVO with effect for the future.
Right of objection
You may object at any time to the future processing of the data concerning you in accordance with Art. 21 DSGVO. In particular, you may object to the processing of your data for the purposes of direct marketing.
Cookies and right of objection in the case of direct advertising
Cookies” are small files that are stored on the user’s computer. Different data can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after the user’s visit to an online service. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offer and closes his browser. The content of a shopping basket in an online shop or a login status, for example, can be stored in such a cookie. Cookies are referred to as “permanent” or “persistent” and remain stored even after the browser is closed. For example, the login status can be saved if users visit it after several days. The interests of the users who are used for range measurement or marketing purposes can also be stored in such a cookie. Third party cookies” are cookies that are offered by providers other than the person responsible for operating the online service (otherwise, if they are only the latter’s cookies, they are referred to as “first party cookies”).
If users do not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of your browser. The exclusion of cookies can lead to functional restrictions of this online offer.
Deletion of data
The data processed by us will be deleted or their processing restricted in accordance with Art. 17 and 18 DSGVO. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons.
According to legal requirements in Germany, data is stored for 10 years in accordance with §§ 147 para. 1 AO, 257 para. 1 nos. 1 and 4, para. 4 HGB (German Commercial Code) (books, records, management reports, accounting records, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with § 257 para. 1 nos. 2 and 3, para. 4 HGB (German Commercial Code) (commercial letters).
In accordance with legal requirements in Austria, the documents are stored in particular for 7 years in accordance with § 132 para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, list of income and expenses, etc.), for 22 years in connection with real estate and for 10 years for documents in connection with electronically provided services, telecommunications, radio and television services which are provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.
Additionally we process
– Contract data (for example, contract object, duration, customer category).
– Payment data (e.g., bank details, payment history)
by our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.
Administration, financial accounting, office organisation, contact management
We process data in the context of administrative tasks as well as the organisation of our business, financial accounting and compliance with legal obligations, such as archiving. Here we process the same data that we process within the scope of providing our contractual services. The processing bases are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. Customers, interested parties, business partners and users of our online services are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organisation, archiving of data, i.e. tasks which serve the maintenance of our business activities, the performance of our tasks and the provision of our services. The deletion of the data with regard to contractual services and contractual communication corresponds to the data specified in these processing activities.
We disclose or transmit data to the financial administration, consultants, such as tax consultants or auditors, as well as other fee offices and payment service providers.
Furthermore, on the basis of our business interests, we store information on suppliers, organisers and other business partners, e.g. for the purpose of establishing contact at a later date. This data, which is mainly company-related, is stored permanently.
Economic analyses and market research
In order to run our business economically, to be able to recognise market trends, wishes of our contractual partners and users, we analyse the data available to us on business transactions, contracts, enquiries, etc., in order to identify the most suitable and appropriate solutions for your needs. We process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. DSGVO, whereby the persons concerned include contractual partners, interested parties, customers, visitors and users of our online services.
The analyses are carried out for the purpose of economic evaluations, marketing and market research. We can take into account the profiles of registered users with information, e.g. on the services they make use of. The analyses serve us to increase the user friendliness, the optimization of our offer and the business economy. The analyses serve us alone and are not disclosed externally unless they are anonymous analyses with summarized values.
Registration on this website / application
You can register on our platform to use our services. We use the data entered for this purpose only for the purpose of using the respective offer for which you have registered. The mandatory data requested during registration, such as name and e-mail address, must be provided, otherwise the registration cannot be completed.
For important changes, for example in the scope of our services or in the case of technically necessary changes, we use the e-mail address provided during registration to inform you in this way.
The data entered during registration will be processed at your request and is required pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO in order to fulfil the user contract concluded with you, including pre-contractual measures to this end.
The data collected during registration will be stored by us as long as you are registered for our services and will subsequently be deleted. Legal retention periods remain unaffected.
Registration and login with Facebook Connect
Instead of a direct registration/login on our website/application, you can register with Facebook Connect. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you choose to register with Facebook Connect and click on the “Log in with Facebook” button, you will automatically be redirected to the Facebook platform. There you can log in with your usage data. This links your Facebook profile to our website or services. This link gives us access to your data stored on Facebook. These are above all:
Facebook name | Facebook profile and cover picture | E-mail address and Facebook ID stored on Facebook
This data will be used to set up, provide and personalize your account.
Register and login with Google Connect
Instead of a direct registration/login on our website/application you can also register via Google. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
If you choose to register/login with Google and click on the “Sign up with Google” button, you will automatically be redirected to the Google platform. There you can log in with your usage data. This links your Google profile to our website or services. This link gives us access to your data stored with Google. These are above all:
First name | Last name | E-mail address | User name | Google profile URL | Profile picture
This data is used to set up, provide and personalize your account.
Using Facebook Social Plugins
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer in the sense of Art. 6 Para. 1 lit. f. of the German Civil Code), we make use of the information provided on this website. DSGVO) Social Plugins (“Plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “like”, “like” or a “thumb up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
When a user calls a function of this online service that contains such a plugin, his device establishes a direct connection with Facebook’s servers. The content of the plugin is transmitted directly from Facebook to the user’s device and integrated into the online service by the user. User profiles can be created from the processed data. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform the user according to our state of knowledge.
By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, for example by clicking the Like button or commenting, the corresponding information is transferred directly from their device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out his IP address and save it. According to Facebook, only an anonymous IP address is stored in Germany.
The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options to protect the privacy of users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.
If a user is a Facebook member and does not want Facebook to collect data about him or her via this online service and link it with his or her member data stored on Facebook, he or she must log out of Facebook before using our online service and delete his or her cookies. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser places on the user’s computer. These cookies lose their validity after 30 days and do not serve the personal identification of the users. If the user visits certain pages on this site and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page.
Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customer websites. The information collected from the Conversion cookie is used to generate conversion statistics for AdWords customers who have opted for Conversion Tracking. Customers will know the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, they will not receive information that personally identifies users. If you do not wish to participate in tracking, you can opt out of this use by turning off the Google Conversion Tracking cookie in your Internet browser under User Preferences. You will then not be included in the conversion tracking statistics.
You can set your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to prevent cookies from being accepted in certain circumstances or generally, and to enable the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be restricted.
Conversion cookies” are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Our pages use functions of the web analysis service Google Analytics for the purpose of needs-based design and continuous optimization. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (USA). Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Google complies with the data protection regulations of the “US Privacy Shield” and is registered with the “US Privacy Shield” program of the US Department of Commerce and thus offers suitable guarantees for an appropriate level of data protection.
Below are details of our use of Google Analytics:
IP Anonymization: We have enabled IP Anonymization on this website. This will cause Google to shorten your IP address within member states of the European Union or other states party to the Agreement on the European Economic Area prior to sending it to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to website operators relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Browser plug-in: You can prevent the storage of cookies by making the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under this link.
Order data processing: We have concluded a contract with Google for order data processing and fully implement the strict requirements of the Austrian data protection authorities when using Google Analytics.
Demographic features of Google Analytics: This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that contain information on the age, gender and interests of website visitors. This data comes from interest-related advertising by Google and from visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit Google Analytics from collecting your data as described under “Objection to data collection”.
Google Analytics Remarketing
Our sites use Google Analytics Remarketing features in conjunction with the cross-device features of Google AdWords and Google DoubleClick. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This feature allows you to link your Google Analytics Remarketing advertising audiences with the cross-device capabilities of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized for you on one device (e.g., mobile phone) depending on your previous usage and surfing behavior can also be displayed on another device (e.g., tablet or PC).
If you have given your consent, Google will link your web and app browser history to your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on any device on which you sign in with your Google Account. To support this feature, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create cross-device ad targeting. You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account.
The data collected in your Google Account will only be aggregated on the basis of your consent, which you may give or revoke to Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection processes that are not merged into your Google Account (e.g. because you do not have a Google Account or have objected to the merging), the data collection is based on Art. 6 para. 1 lit. f DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of website visitors for advertising purposes.
Further information and the data protection regulations can be found in Google’s data protection declaration. Google complies with the data protection provisions of the “US Privacy Shield”, is registered with the “US Privacy Shield” program of the US Department of Commerce and thus offers suitable guarantees for an appropriate level of data protection.
Our website uses to measure conversion the visitor action pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 (USA) (“Facebook”). This enables us to track the behavior of page visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and to optimize future advertising efforts. The data collected is anonymous to us as the operator of this website and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This may allow Facebook to place advertisements on Facebook pages and outside Facebook. This use of data cannot be influenced by us as the site operator.
Please refer to Facebook’s Privacy Notice for more information about protecting your privacy. Facebook complies with the US Privacy Shield, is registered with the US Department of Commerce’s US Privacy Shield program, and provides appropriate safeguards for an appropriate level of privacy.
You can also disable the “Custom Audiences” remarketing feature in the Advertisement Settings section. You must be logged into Facebook to do this. If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website.
Conversion cookies” are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
The online service uses the analysis service Mixpanel, a service of Mixpanel Inc., 405 Howard St., Floor 2, San Francisco, CA 94105, USA, a company incorporated under the laws of the State of Delaware of the United States of America. The Mixpanel service logs page views and page activity. To enable this, log data is transmitted to Mixpanel (and Mixpanel Inc.). More information about the use of your data can be found on the privacy page of the Mixpanel service (http://mixpanel.com/privacy) in the appropriate paragraphs. If you do not want Mixpanel (and Mixpanel Inc.) to receive log information about your activities on this Web site, you can stop recording logs of your activities with the “opt out cookie” that you can download from http://mixpanel.com/optout/aktivieren Please note, however, that this cookie and thus the recording prohibition will be deleted as soon as you delete your cookies in the settings of your browser (Internet access program). Please note that as the operator of the online service you are visiting, we have no influence on the use of your data.
Our online offer offers you the possibility of receiving current information about our offer, news and relevant advertising by means of so-called push messages. Push messages are messages that appear on your device without opening the respective application.
As mentioned above, we use Mixpanel technology to send push messages. For this purpose, during the app installation for iOS devices and Android devices, individual codes are assigned for each terminal device (so-called “Device token” or “Instance ID”). Further data such as IP addresses are not collected. You can find further information on data protection for Google and Firebase at www.google.com/policies/privacy/ and firebase.google.com.
When a push message is sent, the message text and the respective code number are transferred to the Apple or Google server, which then sends the message to the user’s devices.
You can activate or deactivate the receipt of push messages at any time as follows:
(1) The application can be found after installation on your device under the menu item “Settings > APPs”. There you can set the receipt of messages at any time under “App Settings > Notifications”.
(2) You can also set the receipt of messages on your terminal device under the menu item “Settings” of your terminal device and there under “Notifications”.
The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f DS-GVO, as we as entrepreneurs have a justified interest in sending advertising for our product and you can cancel the receipt at any time.
Our applications use UXCam Ltd (www.uxcam.com) technology to collect and store data for optimization purposes. This data can be used to create user profiles under a pseudonym. The data collected with the UXCam technologies will not be used to personally identify the user of the application and will not be merged with personal data about the bearer of the pseudonym without the separate consent of the person concerned. The collection and storage of data may be revoked at any time with effect for the future.
We base the use of the aforementioned analysis tool on Art. 6 Para. 1 Letter f) DSGVO: the processing is carried out for the analysis of user behaviour and is therefore necessary to safeguard our legitimate interests.
For our application we use the tracking service “Firebase” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”). Google Firebase uses tracking technologies that enable you to analyze the use of our application, e.g. for performance monitoring, for error logs and for analyzing user behavior, e.g. which screens have been viewed and which publications have been opened how often. The purpose of using Firebase is to analyze the use of our application, to improve it regularly and thus to be able to operate it more economically. The statistics obtained allow us to improve our services and make them more interesting for you as a user. The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f DS-GVO, as we have a legitimate interest in the analysis, optimisation and economic operation of our application and the data processing is necessary to safeguard this interest.
Firebase collects information about the use of our application and transfers it to Google in Ireland or the USA, where it is stored. The data is only collected anonymously and transmitted to Firebase. There is no link to other user data.
Google will use this information to evaluate your use of our application and to provide us with other services associated with the use of applications.
For the personal data transferred to the USA, Google has submitted to the EU-US Privacy Shield: www.privacyshield.gov/participant.
For more information about Google Firebase and privacy, please visit www.google.com/policies/privacy/ and firebase.google.com.
Our online service uses the services of MailChimp to send newsletters (or Mandrill to send information relevant to the user). Provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308 (USA).
MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you have entered data for the purpose of receiving the newsletter (e.g. e-mail address), it will be stored on MailChimp’s servers in the USA.
MailChimp is certified according to the “EU-US Privacy Shield”. The “Privacy- Shield” is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyze our newsletter campaigns. When you open an e-mail sent with MailChimp, a file contained in the e-mail (so-called web beacon) connects to the servers of MailChimp in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. In addition, technical information (e.g. time of retrieval, IP address, browser type and operating system) is recorded. This information can be assigned to the respective newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
If you do not want MailChimp to analyze your data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
The data processing is based on your active newsletter registration and our legitimate interests (Art.6 para.1 lit. f DSGVO) in optimizing our newsletter content according to the interests of our recipients. You can object to this at any time by unsubscribing from the newsletter.
The data stored by you for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from the MailChimp servers after the newsletter has been cancelled.
Hosting & Analysis
Amazon Web Services
We use the following services from Amazon Web Services, Inc, 420 Montgomery Street, San Francisco CA 94163, USA:
AWS Data Center
This AWS service helps us host our backend applications. The AWS Data Center stores user data such as e-mail, address, first name, surname and interaction data. Data processing is carried out on the basis of our legitimate interests (Art.6 para.1 lit. f DSGVO) in the technically error-free and optimised provision of our services.
This AWS service is used to evaluate mobile interaction data. AWS stores user data such as pseudonymised warrify ID, device identification number and interaction data. Data processing is based on our legitimate interests (Art.6 para.1 lit. f DSGVO) in analysing user behaviour and optimising our online services.
Further information on data processing by Amazon Web Services can be found in the privacy statement of Amazon Web Services and the underlying privacy statement of Amazon. Amazon Web Services complies with the data protection provisions of the US Privacy Shield, is registered with the US Department of Commerce’s US Privacy Shield Program, and thus offers appropriate guarantees for an appropriate level of data protection. We have a “Data Processing Agreement” with Amazon Web Services in which we require Amazon Web Services to protect our customers’ information and not disclose it to third parties.
Our website uses the software of Segment.io, Inc. 101 15th St San Francisco, CA 94103 USA. Data is collected and stored from which user profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve our services. Cookies can be used for this purpose, which enable us to recognize you when you visit our website again. The pseudonymised user profiles are not combined with personal data about the bearer of the pseudonym without a separate, explicit consent to be given. You can find out more about the data protection declaration and the data protection guidelines of Segment.io at the following web link. https://segment.com/docs/privacy/.
We use the Functional Software Inc. 132 Hawthorne Street, San Francisco, California 94107 Sentry service to improve the technical stability of our service by monitoring system stability and detecting code errors. Sentry serves these purposes alone and does not evaluate data for advertising purposes. User data, such as device information or time of failure, is collected anonymously and is not used personally and is subsequently deleted. Further information on this can be found in Sentry’s data protection declaration: https://sentry.io/privacy/. This transfer is permissible according to Art. 45 DSGVO, as Functional Software Inc. is certified Privacy Shield and therefore according to the implementing decision of the Commission (EU) 2016/1250 (https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016D1250) an adequate level of data protection exists. The certification can be viewed at https://www.privacyshield.gov/participant?id=a2zt0000000TNDzAAO&status=Active . The legal basis for the use of Sentry is a legitimate interest according to Art. 6 Para. 1 S. 1 f DSGVO. Our legitimate interest lies in the user-friendly design of our offers.